Frequently Asked Questions

Web design agency help businesses create an online presence that is professional, engaging and have brand identity. Web design agencies typically have a team of web designers and developers who are responsible for creating and maintaining websites for their clients.
Web design agency team consist of: Lead Web Designers, Lead Web Developers, Assistant Developers, Web Manager, Content Producer, Graphic designer, Social Media Coordinator and Digital Marketer.

The amount of time it takes to build a website can vary greatly depending on a number of factors, including the size and complexity of the site, the level of customization and design work required, and the availability of resources and team members. For a simple website with a few pages and basic features, it may take only a few weeks to build. For a larger and more complex website, it may take several months or more to complete. Generally speaking, the website will only take a long time if a web design agency team still waiting for text and images from yourself.

It depends. There’s no clear answer to this question as search engines change their requirements all the time. However, we have had clients get to the first page for their main keywords within 2 days of launching and we’ve had websites take 2–3 months for Google to show them on the first page.
However, there is no guarantee that with SEO services you will ever get to the first page of Google for your main keywords, some of your competitors might have huge marketing budgets or have been there for years.

It really depends on what type of website you want. We’ll be able to discuss this on our discovery call before we start working together. Depending on which website package we agree on we could need.

• Images of your workplace, you and your team.
• Content for the website e.g. text, PDFs etc.
• Your bio and info about your business and team members profiles.
• Any videos you would like adding to the website.
• Style preferences: Sites, Colors, and Fonts that you love/hate.
• Website structure. What pages are essential and what navigation categories do you want? Your web design agency might suggest improvements to your ideas, but your preferences will help guide the process.
• Your Goals. You probably want your site to help connect you to new customers and to represent you in a professional way. What other goals do you have for your website?
• Testimonials. If you have them, customer testimonials are powerful and important to include.
• Login details to your existing website.
• Some of the above might already be on the existing website, in which case it can be transferred over to the new site.

Having a mobile-responsive website boosts the SEO value of a website as Google prefers indexing and ranking websites that are mobile-friendly. User Experience: A mobile-friendly website ensures that visitors can easily read and navigate your content without having to zoom in or scroll horizontally. A good user experience can encourage visitors to spend more time on your web site, leading to higher conversions

We are happy to write the text for your website if you would like. We have a copywriter in house who will create the content for your website so you don’t have to.

Yes, we split the payment into two. The first 50% is usually taken once we agreed to design your website and you’re happy to move forward. The following 50% is taken 30 days after this.

No. In the past we have found that projects can take a lot longer than expected to complete. We might be waiting for information from you and this can delay the process. Sometimes these delays can take months. This is why we always invoice 30 days after the original payment. At this point we’ll be well on our way with your new website and you’ll be able to see the progress

Yes, Crown Design Lane can arrange a maintenance package to suit your needs. This can range from 1 hour per month to 15 hours per month and we can discuss a package that’s right for you.

It depends which package you choose. SEO is usually an ongoing commitment and will require continuous work. However, we do offer a package that will start you off on the right foot. The Digital Elite website plan includes basic on-page SEO for 10 pages. This means we’ll perform keyword research and optimise it for search engines

No. Websites like Facebook, Amazon and Twitter are not like standard websites. They require hundreds or thousands of hours of work just to get the website launched. Not to mention that you’ll need a team of developers on hand 24 hours a day to keep the website running smoothly.

UX (user experience) is a web design process that focuses solely on providing a meaningful, enjoyable, and relevant experience to website visitors. The user experience itself ecompasses the user’s emotions or attitudes about using the website, and is affected by the site’s overall user-friendliness.

If you already have a website. That’s great. This means we can build your new website whilst your other website is still live. Once we are ready to go live and you are happy with the new site we can then swap the old site for the new one. It can take as little as 10 minutes for the new website to be visible. This means you’ll barely even notice a dip in your traffic numbers.

FAQ or most frequently asked questions page Provide helpful content for users and address their hesitations Think about the customers who call your business just to ask a question. For every person who does call, there are likely countless others who visited your website, couldn’t find their answer, and decided to continue their search elsewhere. Adding a FAQ page can help you keep those potential customers on your site and make their user experience much more convenient. And if you think online convenience is a small factor in a user’s perception of a brand, remember these customer service statistics: